NeoBux was first introduced on March 25th 2008 in a pre-registration phase.
The official opening was shortly a month after, on April 30th.
No, NeoBux has no other website nor is affiliated to any other website being it directly or indirectly.

Any claim regarding this is false.
All balances (except for the main balance) have their own purpose.
The rental balance is used to pay the costs of managing referrals (renting, extending, recycling, AutoPay, etc) and cannot be used for any other purchase nor it can be cashed out.

Direct purchases are all purchases and transfers you make from your main balance.
It's called "direct" because it saves you the hassle from cashing out and purchasing.

The direct purchase may be AutoPay payments, transfers to the other balances, etc.
External purchases do not count towards the total of direct purchases.

If you have AutoPay enabled, on the first click a referral makes per day, you'll pay to keep that referral for an extra day.
If the referral does not click, you won't pay him for another day.

So, imagine you rented 500 referrals by spending $100 for a month's rent.
Instead of paying $100 again at the next due date (yes, it hurts), you can pay for them daily.
In the end, you'll save $10 and you'll never run out of referrals (*).
Also, you don't have to worry about the due date (*).
While it's easier to pay this way, it's also cheaper for you because you save 10% of a whole month's rent.

Basically, you'll pay one day in advance to your referral's due date.

The value for each referral/day will be deducted from your rental balance.
If your rental balance has insufficient funds, it will deduct from your main balance.
If both balances have insufficient funds, it won't be triggered and will only work again when one of the balances has enough funds.

(*) Please keep in mind that while you may have AutoPay activated, it's only triggered for referrals that have 20 or more days left until next month's payment. This value is smaller for some Golden Packs

To recycle or extend multiple referrals, you first need to select them.
To do so, just tick the checkbox at the very end of each referral's row.

You can select all referrals in the page at once by ticking the checkbox on the top right of the listings header.
If you have the color filter activated, you can click the dots at the left of the global checkbox to select / deselect all referrals for that color group.

Once you select the referrals you want, just scroll down to the listing's footer and you'll see an option where you can select to recycle or extend all selected referrals.

If you extend them for 60 or 90 days, you'll get a discount as displayed.

Then, all you need to do is click on "Click here to pay" and the action will be processed.

It depends.
If the referral is a direct one, they're credited instantly.
If the referral is a rented one, it can take from 3 to 15 minutes depending on the current server load.

This is made like this because the resources needed to credit each click individually are much higher than doing it all at once. In average it takes less than 5 minutes for users to make all their clicks.

Although it would be the best to do so with all referral types, we know that some users like to see their friends click and see their accounts update in realtime

Your CashOut

USING ALERTPAY

* Probably you've paid using an AlertPay email address different from the one you have configured here at NeoBux. In this case, all you need to do is send a support ticket with the purchase's reference number (xxxxx-xxxxx-xxxxx) and we'll process it as soon as we take a look at your ticket.
Please pay attention that if the purchase was made using an AlertPay email address from another NeoBux user, it will be this user that will be credited and no transfer to your account will be made.
* Probably you've paid using an unverified AlertPay account. We only accept payments made from verified AlertPay accounts.

USING PAYPAL

* Probably you've paid using an unverified PayPal account. We only accept payments made from verified PayPal accounts. In this case, a refund is automatically issued and PayPal takes care of crediting you back. Depending on the method of payment you've used, they can either credit you instantly or it can take a few days.

GENERAL

* If you've bought advertisement clicks, be aware that they'll only be credited to your account 24 hours after the purchase has been processed. You can track the approximate remaining time in your account's advertisement settings page.

The minimum amount paid is $2.00 on the first cashout.

This amount will increase by $1.00 for each cashout until it reaches a fixed minimum amount of $10.00.

After that, the minimum amount will always be $10.00

Whether you've cashed out to AlertPay or PayPal, these causes are similar between both:

* Accept the payment: Sometimes users have to accept payments before they actually get them credited to their accounts.
Just follow the instructions on the email you received from your payment processor or the instructions in your account's movements.

* Verify the email address: Even though you have to confirm your email address when cashing out, there are times that a "whatever" button would work better than a "yes" one. If you have cashed out to the wrong email address, we have two options. First, if that email address is really yours, you can add it to your payment processor's main account and you'll receive the associated payment. The second option is for you to contact us using a support ticket so that we can try to cancel the transfer but it's not always possible.

* Contact us: If none of the above works, please contact us. Problems may occur during the transfer and we'll try our best to make it right.

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